Versand

Roamex provides digital eSIMs for travelers. Our plans offer mobile data access in supported regions. No physical SIM card is shipped. Roamex does not operate its own network and relies exclusively on third-party telecom providers.

eSIMs are delivered by email shortly after successful payment. Delivery usually occurs within minutes but may take up to 1 hour depending on system load or verification checks.

A refund is only possible if the eSIM has not been activated, scanned, downloaded, or installed, and your case meets the requirements stated in the Refund Policy: https://roamex.com/pages/refund-policy

Once the eSIM is activated or downloaded, refunds are no longer possible under EU digital goods regulations.